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Understanding Google Analytics "cookie domain" settings

What's all the fuss about Google Analytics cookies and "domains"?

Whether you're a brand new user of Google Analytics or have a UA account number below 50,000. i.e. "UA-42442-1" - just a way to brag you've been using GA a looooong time :), understanding the cookies used by Google Analytics and the critical issues surrounding the domain to which those cookies are written and read is paramount to accuracy and reliability of your Google Analytics data.  The number one problem I consult with clients on solving relates to cookie domain issues.  It most commonly manifests in the form of "self-referrals", i.e. you see your own domain name listed in the "Referring Sites" report.  THAT is because of a cookie domain problem.  Other issues of high bounce rates, inflated visitor and visit numbers, and deflated time on site and pages/visit metrics also relate to cookie domain problems.

So, what's all the fuss about?  It's about everything important to using Google Analytics, and it begins with the cookies.  So, go grab a glass of milk and your favorite tasty snack (if we're talking cookies I prefer the home-made oatmeal chocolate chip kind) and read the rest of this post to understand the critical functions in Google Analytics that impact cookie domain settings.


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Don't Kill the Messenger if you Don't Like the Message

I just wrote an email reply to someone who sent me an analytics question from the "ask any question" box on the left side-bar of my site (you should see it here).  It's common to get questions like "why doesn't Google Analytics show any data" and the like, as well as the inquiry for more interesting problems or requests for consulting.  The e-mail reply I just wrote was one in a dialog around the question asked by this user and it struck me this morning as something I'd like to post because it drives home a good point.  Read on for the whole story.  The short moral: don't kill the messenger if you don't like the message!


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New Google Analytics Features: Intelligence & More

On Tuesday afternoon at the eMetrics Summit in Washington DC, Google announced some exciting new features for the Google Analytics product.


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Google Analytics Training in Washington DC, October 19th

Have you ever wanted to learn more about Google Analytics?  Just how do all the "moving parts" fit together and work?  What are the best techniques for using the reporting interface?  How can you measure and optimize all your marketing campaigns using Google Analytics, not just AdWords?  Well, here's your chance!

UPDATE: See below for an exclusive discount code!


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Refresh Rate: a new metric for measuring content engagement

I'm excited to introduce a new metric I affectionately call... "Refresh Rate."  After you're done cheering and ask "what the heck is refresh rate" you can read on for the full scoop.  The more exciting thing is that I've collaborated with Jeremy Aube at the  Google Analytics Authorized Consulting firm ROI Revolution to integrate this metric into the  Google Analytics Report Enhancer, a Greasemonkey-based script provided by ROI Revolution for those using the Firefox browser that adds nifty features to the Google Analytics interface.


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