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Excluding Robots, Bots, Spiders & Crawlers from Logfile data with Urchin 6

"60,000 out of 73,000 file fownloads were from bots"

Web analytics based on web server log file data using Urchin 6 web analytics software provides some very useful points of information that Google Analytics and any other tag-based web analytics solution simply can't deliver.  However, one of the biggest challenges with logfile based analytics is pollution of the data by "bots" - search engines robots, crawlers, spiders, scapers, etc...  I've found that the data generated by non-human activity can easily account for 60% of the hits in your logfiles, and if you don't exclude it, your resulting reports built on your server logs can be off by that margin.  Typical installations of popular logfile analysis tools like Webtrends, AW Stats, Webalizer, and even most Urchin installations won't exclude robotically-generated data by default.


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Urchin vs. Google Analytics Comparison of Differences

What's the difference between Google Analytics and Urchin?

I'm often asked this question, and yesterday was on the phone with someone interested in our Urchin Hosted product and decided that I should write this up rather than explaining it over an over again without anything documented.  So, here's the result: a quick and simple list of the have's and have-not's of Urchin Software vs. Google Analytics.  I promise someday that I will create a beautiful table with nice colored boxes for this comparison, but until that day arrives you'll have to accept my humble list of bullet-points on the matter.


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Visitor Scoring for CRM Integration using Urchin Software and Urchin Hosted

Lead Scoring: The Holy Grail of Marketing Analytics

Many marketers I've talked to have a long-held desire to score leads in their CRM based on behavorial website usage data.  Yes, it is a concept wrought with privacy implications that have merit and must be considered, but presuming you've created a good privacy policy that governs how you'll use data and privdes an opt-out method, we really should all be able to sleep at night AND score leads based on website usage and behavior.  And, with Urchin + the Urchin API it's more than possible!


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